Reference

How We Handle Your Information

We collect and protect your account details, wallet information and gameplay records so you can deposit via bKash, Nagad or Rocket, track your balance and withdraw when you're ready.

Account securityWallet data protectionRequest data accessContact support anytimeBangladesh privacy standards
Explore the Lobby Read FAQ
7 BDT How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

If you have questions about what information we hold, want to update your mobile number or wallet details, or need to request data deletion after closing your account, our support team can help. Live chat is the fastest route for account changes; email works when you need a written record.

Team online

Live Chat

Open the chat bubble on any page and ask about your account data, wallet records or privacy settings. Our team can confirm what we store and guide you through access or deletion requests in real time.

Email Support

Send your data request or privacy question to our support address and include your registered mobile number. We will reply within 48 hours with the information you need or steps to update your records.

Account Settings

Log in and visit your profile page to update your contact number, change your password or review recent wallet transactions. For data export or account deletion, contact support directly so we can verify your identity first.

DATA PRACTICES

How We Secure Your Information

We encrypt your wallet identifiers and transaction records with industry-standard SSL, restrict access to authorized platform staff only, and run regular audits to catch unusual login patterns. Your bKash, Nagad and Rocket account numbers are tokenized so our game providers never see your full wallet details, and we purge session logs after 90 days unless local regulation requires longer retention.

Encrypted Storage

Your mobile number, wallet references and deposit history are stored in encrypted databases that our payment processor and platform admins access through secure channels. We never display full wallet account numbers on your profile page, only the last four digits.

Cookie Management

We use essential cookies to keep you logged in and remember your language preference, plus optional analytics cookies to see which game categories get the most visits.

Data Retention

We keep your account records and transaction logs for as long as your account is open, then archive them for the period local law requires after closure.

Access Requests

You can ask for a copy of the personal data we hold by contacting live chat or emailing support with your registered mobile number.

Common Privacy Questions

We collect your mobile number, the wallet account you use for bKash, Nagad or Rocket deposits, your chosen password and device IP address. We also log transaction amounts, timestamps and game session details to keep your balance accurate and detect fraud.

Yes. Contact live chat or email support with your registered mobile number and ask for a data export. We will send you a summary of your profile, wallet references, deposit history and recent game sessions within five business days.

We use essential cookies to keep you logged in and remember your language, plus optional analytics cookies to track which pages get visited. You can disable analytics cookies in your browser settings without losing account access or the ability to deposit via bKash, Nagad or Rocket.

No. Your bKash, Nagad and Rocket account identifiers are tokenized before any game loads, so providers see only an anonymous reference. We do not sell or share your wallet details with advertisers or third parties outside the payment processor that clears your transactions.

We archive your account records and transaction logs for the period local law requires, typically one to three years, then delete them. If you want earlier deletion, submit a request through support after closing your account and we will review it under applicable Bangladesh regulations.

Change your password immediately in account settings, then contact live chat so we can review recent login locations and device types. We will flag unusual sessions and help you secure your wallet references if needed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoKing Cricket LiveInfoTerms & Conditions

Related pages

7 BDT Bangladesh Royal Mango Reels Slot Fusion Sylhet Roulette Room King Cricket Live